Genpact: Store & Asset Operations Across Delivery Centers
A global professional-services leader manages store operations and assets across multiple Indian delivery centers — with a dedicated on-site RCS team embedded in daily operations.
The multi-center challenge
Genpact's delivery centers — Bangalore, Gurgaon, Hyderabad and beyond — each run substantial store and asset operations: IT equipment, furniture, facility assets, and the consumables that keep thousands of seats working. Without a unified system, each center becomes its own island of spreadsheets and local processes.
How the engagement works
- ✓ Store management across multiple delivery centers — one system, consistent processes, center-level accountability.
- ✓ A dedicated on-site RCS team — software plus embedded people. RCS staff work inside Genpact's operations daily, running the asset and store processes the platform supports.
- ✓ Part of a relationship dating to the GE era — RCS has served the GE/Genpact lineage since 1999, from fixed asset management through today's multi-center operations.
This is the model few software vendors offer: platform plus people. Where an enterprise needs operations run — not just software installed — RCS embeds trained teams on-site, the same model behind our VTR physical audit services.
See Multi-Center Operations in Action
30 minutes. Store management, asset operations, and the software-plus-people model — mapped to your centers.
Software + People. One Accountable Partner.
Prefer a call first? Our team will reach out within 24 business hours.